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Knowledgebase

    (SNF) Stations Not Found

    Hardware Alert

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    When a stations not found alert occurs, the controller is not detecting all of the user-defined max active stations. The controller will not irrigate stations it cannot detect.  

    This type of alert is most commonly caused by a programming error, less commonly caused by a hardware issue.  

     


    Programming Error Causes

    • New controllers are shipped pre-programmed to the maximum number of stations available on the controller. If the number of stations connected to the controllers does not match the number of stations that are programmed, you will get a stations not found alert.

       
    • A station decoder was not properly programmed for the 2-Wire controller.

     


    Possible Fixes for a Programming Error

    • Check to see that the number of Max Active Stations matches the number of stations connected to the controller.  Read: Setting the Maximum Active Stations

       
    • For 2-Wire controllers, check to see that the station decoders are assigned and properly programmed. Refer to the installation guide for instructions on how to assign and program decoders. 

     


    Hardware Issue Causes

    • One or more station keys are missing or improperly installed.

     

    • The ribbon cable between station input/output boards is defective or the connecting pins on the controller board are damaged. 

     

    • A failing chassis could cause a Stations Not Found alert.

     

     


    Possible Fixes for a Hardware Issue

    • Confirm ribbon cables and terminal board connections are seated properly. First try to pull out the ribbon cable from the back of the display, brush off then reinsert the ribbon cable. If that doesn't resolve the issue and you have another controller on site, use the ribbon cable of the working controller on the issue controller.

     

    • Check to see that the number of station keys is adequate for the required stations. Install any missing station keys.

       
    • Confirm station keys are seated properly. Unplug then plug back in the station keys. If you have another working controller on site, you can take the station keys from the working controller and insert them at the controller with the Stations Not found Issue to see if it resolves the alert.

       
    • If the alert does not resolve after swapping the ribbon cable or station keys, please call support at 800-362-8774.  The chassis could be the root cause of this issue, and more troubleshooting may be needed.
       

    Clearing a Stations Not Found Alert

    Approximately 30 seconds after the situation is fixed, the alert will clear on its own.