When a master valve fault alert occurs, the master valve is closed, but flow is being detected above the alert threshold.

Possible Causes

• Someone is manually overriding the closed master valve state.
  
  
• There is a broken fitting
  
  
• The master valve could be hydraulically malfunctioning from a stuck diaphragm or other issues
  
  

Possible Fixes

• Prevent the unauthorized use of the master valve
  
  
• Locate and replace the broken fitting
  
  
• Troubleshoot the master valve to find out why it did not shut when the controller sent the signal to close

Clearing a Master Valve Fault Alert from the Controller

1.  Press ALERTS.

2.  Press à Until the VIEW VALVE STATUS screen displays.

3.  Press * to clear the alert. 

Clearing a Master Valve Fault Alert from WeatherTRAK Central:

1.  Hover over the Alerts tab and click on Alert List. A list of all active alerts will display.

2.  Place a checkmark next to the alert you would like to clear.

3.  Press the Clear Flow and Electrical Alerts button. A pop-up screen displays asking you to verify the change. Click Yes.