This video is the first step in the WeatherTRAK onboarding process. It explains how new users get access to the system and what they must do before moving to the next training steps.

1. Your Welcome Email

WeatherTRAK sends you a Welcome Email when your account is created.

What it includes

Your username

Your temporary password

The login link

• What you must do

Log in with the temporary password

Create your own secure password

Log in again using the new password

1. This is the first required action.

You will also receive six onboarding emails in total. They include training options, feature highlights, FAQs, and helpful articles.

2. What WeatherTRAK Does (Quick Explanation)

WeatherTRAK is a smart, cloud-based irrigation system.
It helps you:

Reduce water waste

Run efficient schedules

Prevent irrigation damage

Save time in the field

Get system alerts and data instantly

• All controllers report to the cloud so your mobile app and Central (website) stay in sync.

3. WeatherTRAK Mobile (Field Use)

WeatherTRAK Mobile is the app used in the field.
It lets you:

See sites, controllers, and stations

Run stations manually

Make quick programming changes

Look up alerts

Use maps to find irrigation components

• How to get it

Download WeatherTRAK Mobile 3

Google Play (Android)

App Store (iPhone)

Log in using your username + the new secure password

1. This is your second required action.

4. WeatherTRAK Central (Office Use)

WeatherTRAK Central is the web platform at weathertrak.net.
Use it for:

Full controller programming

Managing multiple sites

Reports and budgeting

Mapping tools

Handling alerts

• How to access

Go to weathertrak.net on any computer and log in with your secure username and password.

This is your third required action.

5. Your Three Required Action Items

✔ Action 1 – Find your Welcome Email

Secure your username and temporary password. Log in and create your new secure password.

✔ Action 2 – Download WeatherTRAK Mobile 3

Install the app and log in with your new password.

✔ Action 3 – Log in to WeatherTRAK Central

Go to weathertrak.net, log in, and confirm you can see your assigned sites and controllers.

This video shows new users how to use WeatherTRAK Mobile 3 out in the field. It covers navigation, controller settings, station programming, and basic mapping.

1. Before You Go On-Site

Make sure you have:

WeatherTRAK Mobile 3 downloaded

Your username and password

Access to the site/controller you will program

Log in on your smartphone to begin.

2. Basic App Navigation

WeatherTRAK Mobile has three main pages:

Sites

Controllers

Stations

How navigation works

Big button (left): opens features for that page

Small button (right): drills down to the next level

Map Pin (top right): opens the site map

Example:
Site → (small button) → Controllers → (small button) → Stations

3. Programming Controller Settings

Controller settings are found on the Controllers page → big left button (Settings).

What you set here:

Controller type, firmware version, modem type

Time zone

Max active stations

Runtime Valve Test (should be ON)

Setup menu items matching field conditions

Flow setup

Master Valve (NO/NC)

Flow Sensor type

Pump start relay station

Days & Times

Allowed irrigation start time

Water window duration

Water day mode (follow local watering rules)

Always tap Apply after making changes.

4. Programming Station Settings

Go to: Sites → Controllers → Stations → big button for Station 1

Steps for each station:

Set manual run timer for your wet check (default minutes)

Tap Start to run the station in the field

Name the station

Use names that help techs find it (directions, landmarks, etc.)

Fill out Auto Mode settings:

Sprinkler type

Plant type

Soil type

Sun exposure

Slope

Tap Apply to save

Tap Place to drop a map pin for that station

Drag it to the correct spot

Tap ✔ to confirm

Take photos and add notes

Tap Save to store the pin

Use the Advance arrow to move to the next station and repeat until all stations are programmed.

5. Mapping Key Irrigation Components

After stations are set, add important assets to the map.

How to add assets:

Open the map (Map Pin top right)

Use the blue GPS dot to see where you are

Tap + (Add) to drop a pin at your current location

Choose the asset type (backflow, rain sensor, etc.)

Adjust the pin location if needed

Tap ✔ to confirm

Take 1–2 photos (close + environmental view)

Assign it to the correct controller/station

Add helpful details (model, serial number, manufacturer)

Tap Save

Adding these gives future techs exact locations for valves, flow sensors, backflows, etc.

6. Finished With Step 2

You now know the basics of WeatherTRAK Mobile, including:

Navigation

Controller setup

Station programming

Mapping stations and assets

You’re ready for Step 3: Get to Know WeatherTRAK Central.

This video teaches new users how to navigate and use WeatherTRAK Central at weathertrak.net. It reviews the homepage, the main tabs, and the tools available for controller management, alerts, reporting, budgeting, and site mapping.

1. Logging In

Go to weathertrak.net on any internet-connected computer.
Enter your username and secure password.
You will land on the Home Page.

2. Home Page Overview

The Home Page gives fast access to the most important system information:

What you’ll see:

What’s New bulletin (company updates)

Account Summary (controller count + active alerts)

Controller Status Summary

Shows controllers that are paused, off, or otherwise unable to irrigate

Alert Categories

Major Alerts List with sort/filter/export tools

Support hours + quick links

“Manage a Controller” search box to jump directly to any controller

Key Tip

Every column header is a sort tool, and the fields below are filter boxes.
You can export any filtered list as PDF or Excel.

3. Main Navigation Tabs

Across the top, you will see several tabs.
Below is what each one does.

Sites Tab

Includes:

Site List – all sites with basic info

Site Map – view all mapped assets on the map

Manage Site – update site name, address, pictures, compliance rules, and RainShare settings

Smart Irrigation Tab

This is where most programming and controller work happens.

Program Page

View and change:

Controller settings

Start times & water windows

Station programs

Station names, sprinkler type, plant type, etc.

Manage Page (very important)

Shows real-time controller info:

Controller status

Firmware and modem type

Weather

Ability to:

Send Rain Pause

Send Event Pause (scheduled)

Turn controller ON/OFF

Direct links to controller alerts

Station-by-station irrigation details

Other Smart Irrigation Features

Controllers Page – list of all controllers

Manual Page – start manual irrigation

Learn Flow – run or schedule Learn Flow tests

OptiFlow Tab (if your account uses OptiFlow)

Only visible for OptiFlow-enabled controllers.

Includes:

Configure Page – OptiFlow setup

Optimize Page – see optimized schedules and unlock controllers

Site Map Tab

Shows:

All mapped assets (station pins, valves, flow sensors, backflows, etc.)

You can click assets to see details, photos, and notes
This ties directly to mapping work done in WeatherTRAK Mobile.

Budget Monitor Tab

Tools for managing water budgets:

Monitor Budgets

Water Meter List

Water Bill List

Budget Details

Allows tracking actual water use vs. budget in real time.

Compliance Monitor Tab

Used for sites under watering restrictions.

Shows compliance rules

Includes Program Grouping Tool, which lets you update many programs at once

Example: set all programs to water only Monday/Wednesday/Friday

Alerts Tab

Alert List – all current alerts across all controllers

Fully sortable/filterable/exportable

Alert Setup – sign up for text/email alert notifications

Reports Tab

WeatherTRAK provides 30+ reports, including:

Run-time history

Water usage history

Controller settings detail

And many more

Use this tab to review controller behavior over time.

Admin Tab (only for accounts with admin permissions)

Manage user access

Add/remove users
Most accounts rely on HydroPoint Support instead of using the Admin tool themselves.

End of Step 3

Step 3 shows how to navigate all key pages in WeatherTRAK Central.
You are now ready for:

Step 4: Support & Training Resources

Step 4 explains all the support, training, and learning resources available to WeatherTRAK users. HydroPoint provides multiple ways to get help, learn the system, and find documentation.

1. Customer Support

HydroPoint offers 6-day-a-week, bilingual support.

How to reach support:

Website: support.hydropoint.com

Phone: 800-number listed on the site
Support can answer real-time WeatherTRAK questions, troubleshoot issues, and help with account access.

2. Knowledge Base

Users can access:

Popular articles

Latest videos

How-to guides

Product information

Great for fast answers and self-service learning.

3. Technical Resources

On the WeatherTRAK website’s Resources tab, you can find:

Tech specs

Reference manuals

Product data sheets

Hardware documentation

Use this section when you need detailed technical info.

4. HydroPoint University (Online Training)

HydroPoint provides free, on-demand, structured training at:

hydropoint.learnupon.com

Training available:

Basic WeatherTRAK system introduction

Basic training in Spanish

Advanced courses (including OptiFlow)

Tested and certified training paths

5. YouTube Training Playlists

More learning materials are available on the HydroPoint YouTube channel.

Recommended playlists:

Smart Water Management Webinar Series (Smart Water Wednesdays)

WeatherTRAK Mobile App Playlist (mobile app demos)

WeatherTRAK Alert Videos

Good for users who prefer video instruction.

Summary

WeatherTRAK provides a full network of support to ensure users succeed, including:

Live customer support

Knowledge base articles and videos

Technical documents

Free online training

YouTube demos and webinars

This is the final step of the Getting Started onboarding series.
After Step 4, users are ready for deeper topics such as WeatherTRAK Alerts and alert management tools.