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    FlowStation Connect Error

    Messages & Alerts

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    Info, impact, causes, and troubleshooting a "FlowStation Connect Error" message.  

    Common Causes 

    • Loss of power to the FlowStation.
    • Downed or reconfigured LAN.
    • Communication module (Wi-Fi, cellular or radio) being offline. 

    What Happens Now? 

    • FlowStations allow multiple BaseStaion 3200 controllers to share flow and water resources (see image 1.2).
      • Ex: if communication from the FlowStation is lost, it can no longer receive flow information from the site (see image 1.3). 
    • When the FlowStation cannot communicate with the site controllers, flow and water resources can no longer be shared. This may result in flow conflicts on sites, triggering a high priority system message.
    • IP address is 10.11.13.110, indicating how the FlowStation is connected to the network (image 1.1).

    Troubleshooting 

    • Check the power, make sure it's on and the circuit breaker is not tripped. 
    • Power cycling the FlowStation or the connected communication module may also help restore connectivity.
    • If network-related, you may need to contact your network administrator to re-establish the connection.