Step-by-Step Guide

Understanding the Controller Off Message

The Controller Off message indicates that the controller dial has been physically turned to the off position. The message displays the controller name, the date and time the event occurred, and a medium priority level. The message text states "Dial turned to off, all watering has been stopped" and "All watering halted until dial is returned to run."

What Happens When the Controller Is Off

When the controller dial is in the off position, all watering at the controller has been stopped completely. Watering will not resume automatically—it will remain stopped until the controller dial is manually turned back to the run position.

Cause of the Controller Off Message

This message is triggered when the dial on the controller is turned to the off position. The Controller Off message is specific to the BaseStation 3200, since the BaseStation 1000 only has an off button rather than a dial.

Troubleshooting the Controller Off Message

1. Turn the dial back to the run position on the controller.

2. This assumes you want watering to resume at the site and the controller to return to normal operation.

Alternative: Using BaseManager to Turn Off the Controller Remotely

Instead of physically turning the dial to off at the controller, consider using BaseManager to remotely turn off the controller. This method has the advantage of allowing you to turn the controller back on remotely as well, without needing to visit the site.

Video Walkthrough

Video originally published July 2021.

If you have questions, here are 3 ways to get answers:

1. Search within this Baseline knowledgebase

2. Visit the Baseline support page

3. Call 866-294-5847 or email support@baselinesystems.com, hours are from 6:00 am to 7:00 pm Eastern Time or 4:00 am to 5:00 pm Pacific Time.