A Manager No Flow alert occurs when flow has dropped below the No Flow threshold for that mainline. An alert will be raised for a single OptiFlow XR, or for Manager and Member controllers in an OptiFlow Group. A Manager No Flow alert requires flow sensing capabilities for the POC on that mainline.
Possible Causes:
- The solenoid plunger is not lifting to allow the valve to open
- The master valve is not opening if in use
- The pump start is not being activated
- A gate valve or isolation valve in the mainline has been closed
Possible Fixes:
- Bleed the corresponding valve manually to determine if water pressure exists
- Verify the Pump Start is operating correctly
- Locate and open any closed gate valves
Clearing a Manager No Flow Alert from the controller:
1. Press ALERTS.
2. Press à until VIEW FLOW STATUS screen displays.
3. Press * to clear the alert.
Clearing a Manager Low Flow Alert from WeatherTRAK Central:
1. Hover over the Alerts tab and click on Alert List. A list of all active alerts will display.
2. Place a checkmark next to the alert you would like to clear.
3. Press the Clear Flow and Electrical Alerts button. A pop-up screen displays asking you to verify the change. Click Yes.