This alert happens when an OptiFlow controller measures usage that exceeds the advanced leak threshold but does not exceed the evaluation time. It means that when the OptiFlow controller wasn’t expecting any flow, water was turned on then off again before the evaluation time was up.

Possible Causes:

• Unplanned usage

Possible Fixes:

No technical troubleshooting required. The alert will clear on its own.

• Investigate the source of the measured usage
  
  
• Turn on the Master Valve Override before any known usage occurs. This will avoid an unexpected usage alert
  
  
• Prevent the unauthorized use of a quick coupler or hose bib

Clearing an Unexpected Usage Alert from the Controller:  

1.  Press ALERTS.

2.  Press à until the VIEW FLOW STATUS screen displays.

3.  Press * to clear the alert.

Clearing an Unexpected Usage Alert from WeatherTRAK Central:

1.  Hover over the Alerts tab and click on Alert List. A list of all active alerts will display.

2.  Place a checkmark next to the alert you would like to clear.

3.  Press the Clear Flow and Electrical Alerts button. A pop-up screen displays asking you to verify the change. Click Yes.