All data for your BaseManager account falls under your company record. After Baseline Support has created your company, the person who has been given company administrator privileges must create sites and then add controllers to those sites. The company admin must create users before giving those users access to specific controllers.
Baseline Support may create some of the data hierarchy for you when we register your account. When you are logged in to the Administration interface, click the Options in the My Company Admin menu on the left side of the page and review the data on the pages that display to determine what data you need to create.