Learn how to connect your BaseStation 3200 to the BaseManager server via Ethernet.

Step-by-Step Guide

Connection

Begin by connecting a Cat 5 ethernet cable at a wall, a router, or any other connection point. Thread the cable through the hole on the bottom of the right side of your controller. Plug the other end of the cable into the port on the back of the controller, ensuring that there is enough slack to open the controller door.  

At the controller turn the dial to the network position and with "Communication Setup" highlighted press enter. Ensure that the communication type is set to "ethernet", if not use the plus or minus keys to change it to ethernet.

Use the arrow down key to navigate to "IP Setup" then press enter. Ensure that IP address mode is set to "DHCP", which are network addresses that are created every time the controller connects to the network. You will be able to tell if the network has connected to the controller because the network will have populated some of the information on the screen.

Press back twice, highlight "BaseManager Setup," and then press enter. Next, ensure that server url mode is set to "DNS lookup". Make sure that "Press Enter to Connect" is highlighted so that you can press enter and start the connection process.

Turn the dial to the run position and watch the base manager status cycle through its process.  If the connection process stalls at any point go back to "Network" then "Base Manager Server Setup" to disconnect and then reconnect. 

Connecting to BaseManager

If you haven’t already connected the controller to BaseManager, after selecting “Connect” in the BaseManager Server Setup screen ,you will see an authorization PIN that you will need to add a controller to an existing BaseManager account. Take a photo of this screen or write the PIN down.

At baselineapps.net, login to your account and open BaseManager, then in the menu in the upper left corner select Administration and then Administration again. 

In this tab go to my controllers and then add a new controller.

 Select a site, enter the pin, and then add any additional site data to complete the activation and connection process. 

Back at the controller, set the dial to the run position. If the option for base manager is green and it says "connected", the Ethernet connection is active and connected to BaseManager.

Troubleshooting

If are you connected to a private network like a city or a school you'll want to contact your network administrator or IT support person for assistance in connecting to your network. The primary question for them is "do we have a DHCP network?" and if the answer is no the likely alternative is that your network requires a static or unchanging IP address. 

If your network uses a static IP address, your network administrator should be able to connect your controller.  You may need the Baseline support team to help finalize your network connection though. You may want to get your device's MAC address prior to speaking with your IT team, which can be found at by turning the dial to "Network," then selecting "Communication Setup," and then selecting "IP Setup". 

Baseline support can be reached at support.baselinesystems.com or 866-294-5847