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    SubStation Connect Error Alert

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     SubStation Connect Error

     

     

    Priority: High

     

    Definition: The 3200 is unable to connect to the substation

     

    Example:

     

    A white sign with black text

Description automatically generated

     

     

    Action Needed: Alert and Action required

     

    Troubleshooting:

    • Confirm power at the substation
    • Reboot the substation and 3200
    • If ethernet contact the network administrator 

     

    If the problem continues, please contact Hydropoint Support for further assistance.