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Knowledgebase

    Installer App Quick Start - Device Log Access

    Learn how to quickly access and share device logs for enhanced troubleshooting.

    PDF

    Quick Start

    Note: Must be connected to the UltraSonix flow monitor via Bluetooth. 

    1. Select the question mark icon in the top right corner. 
    2. Tap View Logs at the bottom of the page
    3. Select Share from the top right corner.
    4. Share the log via SMS text message or Email.
      • Send logs to the support specialist you are working with. 

    Process Overview