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Knowledgebase

    Mainline Disabled Alert

    PDF

    Mainline Disabled

     

     

    Priority: None

     

    Definition: A Mainline was disabled

     

    Example:

    This occurs when a Mainline has been disabled; thus anything assigned to this mainline will not water. 

     

    Action Needed: This is an alert and action 

     

    Troubleshooting:

    • Re-Enable the Mainline

     

    Video originally published July 2021.


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