Last Updated: 10/28/2022
Project Overview and Objectives
The objective of this project is to provide the CUSTOMER with a fully functioning flow sensor that is properly installed and commissioned such that HydroPoint can provide the CUSTOMER with leak and flow monitoring services through HydroPoint’s WaterCompass platform. This includes the proper and complete installation of the FM300 Sensor(s) and the WaterCompass Gateway, and verification of the installation with a complete WaterCompass Installation Inspection Report (WCIR).
Scope of Work
Upon acceptance of this project, the CONTRACTOR agrees to complete all aspects of the work described in this scope of work and to verify that the installation has been completed according to the specifications and instructions provided by HydroPoint, and according to the timeline outlined herein. The CONTRACTOR agrees to thoroughly and promptly communicate with the assigned HydroPoint Professional Services Project Manager regarding all aspects of the project. The project deliverables shall be completed for each phase of the installation and verified by the WCIR.
The phases of the project include Pre-installation, Installation, and Verification. In each phase the CONTRACTOR shall be responsible to complete the deliverables outlined below.
The CONTRACTOR shall access the CIR Form by going to www.hydropoint.com/psforms on their mobile device. Click on WaterCompass Installation Report (WCIR) and this will open the link in to Record Information and Remove Existing Controller:
PHASE 1: Pre-Installation
The CONTRACTOR shall inspect all equipment provided by HydroPoint Professional Services prior to the physical installation of the devices and verify that there is no visible damage to any of the equipment and that all necessary equipment is accounted for. If any damage is discovered, or if any equipment is missing the CONTRACTOR shall immediately contact the Project Manager for a resolution.
PHASE 2: Installation
The CONTRACTOR shall install the Indoor Flow Sensor according to the specifications and instructions provided, and in the location identified in the Site Assessment Form provided by the Project Manager. The installation shall be completed in a professional manner. There shall be no loose or unsecured wires. Wire that is installed between the Indoor Flow Sensor and the WaterCompass gateway shall be secured with appropriate clips or wire ties. All wire connections shall be made with the specified wire connectors, and in appropriate junction boxes. The CONTRACTOR shall verify that the flow sensor is reading flow.
The CONTRACTOR shall install the WaterCompass Gateway according the specifications and instructions provided. The gateway enclosure shall be securely mounted to a wall and connected to an appropriate power source. All wire connections shall be made using specified wire connectors and in appropriate junction boxes. In most cases, the gateway will be able to connect to the cellular network without the need for an externally mounted antenna. However, if external antennas are required, coaxial cables shall be secured to the wall with appropriate clips. External Antennas shall be installed in a location that will prevent tampering or vandalism. It shall be the responsibility of the CONTRACTOR to ensure that the gateway has adequate connection with the cellular network and shall be verified by the Project Manager.
The CONTRACTOR shall activate the Gateway according the instructions provided. The CONTRACTOR shall connect the Indoor Flow Sensor to the Gateway and complete the configuration such that flow readings from the flow sensor are visible in the gateway. The CONTRACTOR shall verify that the gateway is reading the same flow value as reported on the Indoor Flow Sensor.
PHASE 3: Verification
The CONTRACTOR shall access the WCIR and completely answer all questions contained in the Installation and Verification sections.
Scope of Work Checklist
Installation
- Install and Configure the Indoor Flow Sensor – Follow all instructions and specifications provided
- Verify the Indoor Flow Sensor is reading flow
- Install the WaterCompass Gateway – Follow all instructions and specifications provided
- Connect the Indoor Flow Sensor to WaterCompass Gateway
- Configure the Flow Sensor in the Gateway
- Verify that the Gateway is reading flow from the Flow Sensor and that it is the same as the flow reported on the display of the Flow Sensor
- Secure all Wires
Verification
- Complete all remaining sections of the WCIR – verify all information is correct
- Submit the WCIR
- Clean up the site
Tools, Equipment, and Materials
Provided by HydroPoint
- Digital copy of pre installation Site Assessment Survey (where applicable)
- Indoor Flow Sensor Assembly
- Power Supply for sensor
- Wire nuts for flow sensor and transformers
- WaterCompass Gateway, including transformer
- External antennas, cables, and mounting hardware (only if applicable)
- Anchors and Screws
- Access to Device Magic and WeatherTRAK.net
Provided by Contractor
- Hammer drill
- Masonry screw bits
- Phillips head screwdriver
- Drill or impact driver (Optional but recommended)
- Sensor wire [NEED A SPEC]
- Wire clips
- Mobile Device with Device Magic Mobile Form App
Project Administration
Work Orders
After this scope of work has been signed and accepted by the CONTRACTOR, and prior to the project starting, the Project Manager will issue a work order for each site to be assessed by the CONTRACTOR. The work order shall include specifics for each site, including the number and locations of each site to be assessed, specific timing requirements, and pricing specifics.
Any adjustments to the scope of work to be performed, whether initiated by HydroPoint or as a result of site conditions discovered before or during the site assessment, must include an amended or additional work order, as determined by the Project Manager. All adjustments to the scope shall be communicated in writing.
Pricing
Pricing for this project will be based on the pricing schedule included with the Work Order. Any expense above or beyond the pricing detail in the Work Order must have a request submitted to and approved by the Project Manager.
Invoicing
Invoices should be sent to apbilling@hydropoint.com; copying the Project Manager. Invoice approval is subject to verification of work completed and HydroPoint’s receipt of a valid SAR. Payment terms are NET30 from date of invoice approval.
Invoices must reference the work order for each site when submitted to HydroPoint for payment. Invoices will not be paid unless a work order is referenced for each site on the invoice. Example Invoice:
In the example invoice above, the yellow highlighted sections reflect the important elements that need to be provided on each invoice. These include:
- HydroPoint work order number
- Job/project name
- Dates of the field work
- Activity - Line item breakout including quantities
- Comments and Notes
Invoices must be submitted within three (3) business days after the conclusion of the project. The CONTRACTOR may opt to submit invoices before a total project is complete, as sites within the project are completed.
Contacting HydroPoint Professional Services
The HydroPoint Professional Services Team has grown to better support you and our customers. You can reach the HydroPoint Professional Services team by calling 707-285-3250.
- Choose Option 1 for the Project Management Team
- Choose Option 2 for WeatherTRAK Installation Support
Schedule Changes
We understand that there will be things that come up that will impact your projected schedules like weather, traffic, personal issues etc. You must notify the project manager as soon as you determine there will be a change in your schedule so that the customer can be notified. This applies to ANY schedule change including moving an installation date up in your schedule, as well as any delays.
Code of Conduct
While on site performing services for HydroPoint, you are representing the company as our Certified Service Provider. Please dress and act like a professional, keep your work area tidy, no radios, no cursing, no spitting, and no offensive clothing. If you must interact with a customer or customer tenant, be polite. Regardless of the condition of the irrigation system or the existing controller, refrain from calling out the poor quality of maintenance to a customer or tenant. If you find unsafe or not-to-code conditions, you should point these out to the site manager, noting that you found an unsafe or not-to-code situation. Record this info and who you spoke to in your report. Escalate unsafe conditions to the Project Support Team as you find them.
As appropriate, please use safety cones to mark off your work area to keep people out. Take care to avoid creating tripping or other safety hazards around your workspace. Before you leave your workspace, make sure you have picked up all trash and debris and dispose of them properly by using a trash bin. Review the any additional Customer Safety Standards. Make sure any employees you have working on a the site understand the Code of Conduct and the afore mentioned Safety Standards.