Where to Start

You can add a new event label from two locations in WaterCompass.net. Both lead to the same Add Event Details form. 

Option A: From My Dashboard 

My dashboard is the fastest starting point when you are actively reviewing current alerts that were generated in the past 36 hours. The Current Alert Details table is displayed at the center of the dashboard and lists all active alerts across your portfolio. Each row includes an Add New Event button in the Event Labels column. This allows you to label an alert immediately without navigating away from your dashboard view. 

1. Log in to WaterCompass.net
2. On My Dashboard, scroll to the Current Alert Details table. 
3. Locate the alert you want to label.
4. Click Add New Event in the Event Labels column for that alert row.
5. The Add Event Details form will open. Proceed with the form instructions below. 

Option B: From Alert Notifications

Alert Notifications provides a more details view of alert history with filtering options. Use this entry point when you need to label a past alert older than 36 hours or locate a specific alert using filters before labeling it. 

1. In the left navigation menu, click Alert Notifications.
2. Use the filter panel on the left to narrow results by Site Group, Site, Alert Type, Time Period, or other available filters. 
3. In the Alert Details table, locate the alert you want to label. 
4. The Add Event Details form will open. Proceed to the form instructions below. 

The form title will display the meter name and serial number associated with the alert (for example, Add Event Details - Mixed Use (SN:12345). Several fields are pre-populated based on the alert you selected. 

Complete the following fields:

Previously labeled events can be located and reviewed using the Event Labels filter in Alert Notifications. 

1. In the left navigation menu, click Alert Notifications.
2. In the filter panel on the left, locate the Event Labels field under Alerts & Events.
3. Click into the Event Labels field. A dropdown list of available event label types will appear, including options such as Broken Line, Broken Valve, Broken Equipment, etc.
4. Select the event label type you want to filter by. The selection will appear as a tag in the field. 

After completing this process:

• The alert is associated with a documented event label and visible to your team in Alert Notifications.
• Historical events can be retrieved at any time by filtering on event label type, date range, site, or alert type.
• Your water loss records are organized in a way that supports reporting, audits, and operational follow-up

Need Help?

If you have questions about a specific alert or event label, contract your Hydropoint Customer Success Manager.