Call Us 800.362.8774 Call Us 866-294-5847 Contact Training Training Training WeatherTRAK Login WaterCompass Login AppManager Login

Knowledgebase

    Updating the Firmware from a USB Drive

    SubStation

    PDF es:

    Important

    We always recommend that you perform a system backup before you update the SubStation firmware. If you experience issues with the firmware update, you can restore your SubStation to the previous configuration.


    Note

    The following procedure assumes that your computer is running Microsoft Windows.



    Download and Copy the Firmware Update onto a USB Drive

    1.  Visit the article: Firmware Version Reference and Download

    2.  Scroll down to the SubStation table.

    3.  Find the current update, and then click the button to download the firmware.

    4.  When prompted, choose the Save File option, and then click OK. The file is automatically saved into the web browser’s Download directory.

    5.  Plug an empty USB drive into a USB port on your computer.

    6.  When prompted in Windows, click the option to open the folder and view the files. A Windows File Explorer window opens and displays the contents of the USB drive.

    7.  In another Windows File Explorer window, find the SUBSTAT.BIN file in the Download directory.

    8.  Right-click on the SUBSTAT.BIN file, and then click Copy.

    9.  Go to the Windows File Explorer window for the USB drive.

    10.  Right-click in the file pane, and then click Paste. Ensure that the file is not copied into a folder on the USB drive.

    11.  Close the Windows File Explorer window for the USB drive.

    12.  In the System Tray area of your Windows Desktop, click the option to Safely Remove Hardware and Eject Media.

    13.  When the Safe to Remove Hardware message displays, unplug the USB drive from the computer.



    Update the Firmware on the SubStation

    1.  On the SubStation, plug the USB drive that has the Update file on it into the USB port.

    2.  Press the Setup button. The System Setup menu displays.

    3.  Press the      button to highlight the Firmware Update option, and then press the OK button to select it. The USB Update screen displays.

    4.  The SubStation reads the contents of the USB drive and displays the update information in the Status field. When the update file is available, the status line reads “Update File is OK.”

    5.  Press the + button to apply the update. When the update is complete, the SubStation restarts and briefly displays the new firmware version.

    6.  Unplug the USB drive from the port on the SubStation.

    7.  Press RUN on the SubStation.

    Note

    If the firmware did not update as expected, please call Baseline Support at 866.294.5847